1. Introduction and Scope
Alain Hirsch Construction Corp. respects the privacy of every person who visits this website, requests a site visit, submits an enquiry, or engages the firm for construction and systems design work. This Privacy Policy explains what personal information is collected, why it is collected, how it is used, how long it is kept, and what choices and rights are available to the people whose information the firm holds. It applies to the website found at https://www.alainhirsch.mom and to any offline communication that references this policy, including telephone calls, email messages, in-person meetings and written correspondence connected to a project enquiry.
This policy is written in plain language on purpose. Construction is a relationship business built on trust, and trust begins with clarity about how personal details are handled. Where a term has a specific legal meaning, the meaning is explained rather than assumed. Where a practice does not exist at this firm, the policy says so directly instead of leaving the reader to guess.
By using this website or by sending an enquiry to Alain Hirsch Construction Corp., the visitor confirms that this policy has been read and understood. A person who does not agree with the practices described here should not use the website or submit personal information. The firm is happy to answer questions at any stage, and contact details appear in the final section of this policy.
2. About the Developer and Operator
This website is developed and maintained by Alain Hirsch Build, the digital and systems design practice associated with Alain Hirsch Construction Corp. The operating company responsible for the website and for the construction services described on it is Alain Hirsch Construction Corp., located at 1383 Redondo Ave Ste 101, Long Beach - 90804-2823, United States (US). The firm works within the Professional, Scientific, and Technical Services sector, with a focus on Computer Systems Design and Related Services and on computer integrated systems design, applied to residential construction, remodeling and structural work.
Throughout this policy the terms the Company, we, us and our refer to Alain Hirsch Construction Corp. The term developer refers to Alain Hirsch Build where the context concerns the design and technical operation of this website. The term visitor refers to any person who accesses the website, and the term client refers to a person or household that has engaged the Company for work. The same protections apply to both groups.
The Company is the controller of the personal information described in this policy. That means the Company decides why and how information is processed, and is accountable for handling it in line with applicable law. Questions about this role, or about any practice described below, can be directed to the contact points listed in the final section.
3. Information We Collect
The Company collects only the information that is genuinely useful for answering enquiries, preparing estimates, scheduling site visits, performing construction work and meeting legal obligations. The categories of information are as follows.
- Identity and contact details. Name, telephone number, email address, postal address and any other detail a person chooses to share when requesting a call, a visit or a written estimate.
- Project details. The address of the property concerned, the nature of the proposed work, photographs or drawings supplied by the enquirer, measurements, permit numbers, timelines and budget ranges.
- Correspondence. The content of emails, text messages, voicemails, written notes and any attachments exchanged during a project discussion or an active job.
- Website technical data. Internet protocol address, browser type and version, device type, operating system, referring page, pages viewed and the date and time of each request.
- Transaction and billing data. For engaged clients, invoice details, payment references, proof of payment and the information required to satisfy accounting and tax duties.
- Site records. Inspection results, photographs of work in progress, change order approvals, sign-offs and closeout documentation associated with a construction project.
The Company does not collect data about health, religion, political affiliation, trade union membership, genetic or biometric characteristics, or precise location tracking. The Company does not intentionally collect information that is unrelated to the services it provides. If a visitor volunteers information that is not requested, that information is treated with the same care and is deleted once it is no longer needed for the purpose for which it was shared.
4. How We Obtain Information
Most personal information reaches the Company directly from the person concerned. A visitor fills in the contact form and the visitor email application sends the message to the Company mailbox. A client calls the workshop telephone number or sends an email. A homeowner meets a member of the team on site and provides details about the property. In every one of these cases the information is supplied voluntarily, and the visitor decides how much to share.
A smaller amount of information is generated automatically when the website is used. Server logs record the technical data described in the previous section so that the site remains secure and available. If analytics are enabled, they collect aggregated usage patterns rather than identifying individual people. If a person arrives at this website through a search engine or a link from another site, the referring source may be recorded as part of ordinary web logging.
In limited situations the Company may receive information about a person from a third party. Examples include a supplier who confirms a delivery contact, a permitting authority that provides inspection correspondence, or a previous client who refers a neighbor. When this happens, the information is used only for the purpose for which it was provided and is protected exactly as if it had been supplied directly.
5. Why We Use Information
Personal information is used for specific, stated and legitimate purposes connected to the operation of the firm. The main purposes are described below.
- Responding to enquiries, questions and requests for information or estimates.
- Preparing scopes of work, budgets, schedules and written proposals.
- Scheduling site visits, inspections and project milestones.
- Performing construction, remodeling, concrete, roofing and compliance work that has been agreed.
- Issuing invoices, tracking payments and maintaining accurate accounting records.
- Coordinating with permit authorities, inspectors, engineers and material suppliers as required for a project.
- Maintaining warranties, closeout documentation and a history of completed work.
- Improving the website, its content and the clarity of the services described on it.
- Protecting the website, the firm and its clients against fraud, misuse and security threats.
- Complying with applicable legal, tax, insurance and regulatory obligations.
The Company does not sell personal information. The Company does not rent, trade or otherwise disclose personal information to unrelated third parties for their own marketing purposes. Information is used to serve the person who provided it, to run the business honestly, and to satisfy the law.
6. Legal Bases for Processing
Where applicable law requires a legal basis for processing personal information, the Company relies on one or more of the following grounds. Consent applies when a person actively provides information through an enquiry or agrees to receive follow-up communication. Contract applies when processing is necessary to prepare or perform an agreed scope of construction or design work. Legal obligation applies when records must be kept for tax, accounting, permitting, insurance or safety reasons. Legitimate interests apply when the Company processes information for purposes such as responding to a business enquiry, protecting the website, or maintaining accurate project records, provided those interests are not overridden by the rights of the individual.
A person may withdraw consent at any time where consent is the basis for processing. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal, and it does not affect processing that relies on another legal basis, such as keeping invoices for tax purposes. Withdrawal requests are honored promptly and can be made using the contact details at the end of this policy.
8. Analytics and Measurement
If analytics are used on this website, they are configured to respect privacy. The purpose of measurement is narrow: the Company wants to know which pages are useful to visitors, whether the site loads correctly on common devices, and whether people can find the contact page without difficulty. Analytics are not used to build advertising profiles and are not combined with personal information provided through an enquiry.
Where possible, analytics data is aggregated and anonymized so that individual visitors cannot be identified. Internet protocol addresses may be truncated, and reporting focuses on totals and trends rather than on individual sessions. Analytics data is retained only as long as it is useful for the purposes described above, after which it is deleted or reduced to statistics that no longer relate to any person.
A visitor who prefers not to be measured can use browser privacy controls, a content blocker, or a private browsing mode. The Company supports the principle that privacy choices should be simple and should not require a person to navigate a maze of settings.
10. Service Providers and Processors
A service provider is an external organization that performs a function on behalf of the Company. Typical examples include email hosting, website hosting, domain registration, accounting software and payment processing. Service providers are selected with care and are expected to protect personal information, to use it only for the agreed purpose, and to return or delete it when the relationship ends.
Where a service provider is located outside the region in which a visitor lives, the Company takes reasonable steps to confirm that the provider offers an adequate level of protection, for example through standard contractual clauses or an equivalent safeguard. The Company does not authorize any provider to sell personal information or to use it for purposes beyond the service being supplied.
An enquirer may ask which categories of service providers are involved in handling personal information. The Company will answer such requests honestly, subject only to security and confidentiality considerations that protect the website and the firm.
11. Data Retention
Personal information is kept only as long as it is needed for the purpose for which it was collected, plus any period required by law. The following periods are typical.
- Unsuccessful enquiries. Retained for up to twelve months so that a future request can be answered with context, then deleted.
- Active projects. Retained throughout the work and for the warranty and support period that follows.
- Accounting and tax records. Retained for the period required by applicable financial and tax law.
- Permit and inspection records. Retained for as long as the property record or legal obligation requires.
- Website logs. Retained for a short operational window unless a security investigation requires longer.
When a retention period ends, information is securely deleted or destroyed. Where records are kept in aggregate form for statistical purposes, they are stripped of identifiers so that no individual can be re-identified from them.
12. Security of Information
The Company uses organizational and technical measures that are reasonable for the size and nature of its operations. These measures include limiting access to personal information to people who need it for their work, using reputable hosting and email services, keeping devices updated and protected, and applying care when storing paper records that contain personal details.
No method of transmission or storage is completely secure, and no firm can promise absolute immunity from every threat. The Company therefore focuses on reducing risk, detecting problems early and responding quickly if an incident occurs. If a breach were to affect personal information and create a risk to individuals, the Company would notify affected people and relevant authorities as required by applicable law, and would explain what happened and what steps are being taken.
A visitor can help protect personal information by using a unique password for email accounts, by avoiding the sharing of sensitive details through unsecured channels, and by contacting the Company promptly if a suspicious message claims to come from the firm. The Company will never ask for banking passwords or full payment card numbers by email.
13. Your Privacy Rights
Depending on where a person lives, applicable law may grant rights over personal information. The Company extends the following rights to everyone who asks, regardless of location, because they are fair and reasonable.
- Right to know. A person may ask what personal information the Company holds, where it came from, why it is held and with whom it has been shared.
- Right to access. A person may request a copy of the personal information the Company holds about them.
- Right to correction. A person may ask to correct information that is inaccurate or incomplete.
- Right to deletion. A person may ask to delete personal information, subject to legal retention duties such as tax and permit records.
- Right to restriction. A person may ask the Company to limit how information is used while a concern is being reviewed.
- Right to object. A person may object to certain uses, including direct marketing communication.
- Right to portability. A person may request information in a structured, commonly used and readable format.
- Right to withdraw consent. A person may withdraw consent where consent is the basis for processing.
- Right to non-discrimination. The Company will not refuse service or apply different pricing because a person exercised a privacy right.
To exercise a right, contact the Company using the details at the end of this policy. The Company will confirm receipt, may ask for information that verifies identity in order to protect the requester, and will respond within the period required by applicable law. If a request cannot be granted in full, the Company will explain why and describe any available appeal route.
14. California Privacy Notice
This section applies to residents of California and supplements the rest of this policy. In the preceding twelve months, the Company has collected the categories of personal information described in the collection section: identifiers and contact details, commercial information relating to projects and transactions, internet or network activity from website logs, and professional information supplied by the enquirer. These categories are collected for the business purposes described in this policy.
The Company does not sell personal information and does not share personal information for cross-context behavioral advertising. The Company does not knowingly collect or sell the personal information of consumers under sixteen years of age. California residents may request disclosure of the categories of information collected, the sources of that information, the business purposes for collection, and the categories of third parties with whom it is shared. California residents may also request deletion, correction and access, subject to the exceptions that apply to transactional, tax, warranty and legal records.
To make a request, use the contact details at the end of this policy and state that the request is made under California privacy law. An authorized agent may make a request on behalf of a resident with written permission that the Company can verify. The Company will not discriminate against a resident for exercising any privacy right.
15. Privacy for Children
This website and the services described on it are intended for adults who own, occupy, manage or plan work on residential property. The Company does not knowingly collect personal information from children under the age of thirteen, and it does not direct advertising or marketing at children. If a parent or guardian believes that a child has provided personal information, that parent or guardian should contact the Company, and the information will be deleted promptly.
Where a household includes children, the Company may receive incidental information during a site visit, such as the presence of a child in the home. Such information is not recorded in project files, is not used for any marketing purpose, and is treated with the ordinary confidentiality that applies to everything observed in a client home. The Company asks families to keep children away from active construction areas for reasons of safety that have nothing to do with privacy.
16. International Data Transfers
The Company operates in the United States. Personal information is generally stored and processed within the United States. If a service provider stores data in another country, the Company takes reasonable steps to ensure that the transfer is protected by appropriate safeguards and that the information receives a level of protection consistent with this policy.
A person who contacts the Company from outside the United States should understand that the information will be processed in the United States, where privacy laws may differ from those in the home country. By submitting an enquiry, the person consents to that transfer and processing, understanding that the protections described in this policy still apply.
17. Third Party Links and Services
This website may link to external websites, for example a mapping service, a permitting authority or a manufacturer of building materials. The Company does not control those websites and is not responsible for their content or their privacy practices. A link is provided for convenience and does not imply endorsement of everything found at the destination.
A visitor who follows an external link should read the privacy policy of that website before providing personal information. Questions about a third party website should be directed to that third party. The Company welcomes reports of broken or inappropriate links so that the website can be corrected.
18. Changes to This Policy
This policy may be updated from time to time to reflect changes in the law, in the services offered, or in the way the website operates. When a change is made, the effective date at the top of the page is updated, and material changes are described clearly so that returning visitors can see what is different.
Continued use of the website after an update indicates acceptance of the revised policy. A person who does not accept a revised policy may stop using the website and may contact the Company to discuss any concern. The Company keeps prior versions available on request for transparency.
19. How to Contact Us
Questions, requests and concerns about this policy or about personal information can be sent to the Company using the details below. The Company aims to respond to every privacy enquiry within a reasonable time and to resolve concerns directly and fairly.
Alain Hirsch Construction Corp.
1383 Redondo Ave Ste 101, Long Beach - 90804-2823, United States (US)
Email: mailbox@alainhirsch.mom
Telephone: +17174279556
This website is developed and maintained by Alain Hirsch Build for Alain Hirsch Construction Corp. Thank you for reading this Privacy Policy. The firm is committed to protecting personal information while delivering durable construction and thoughtful systems design to Long Beach and the surrounding communities.
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